SHIPPING POLICY

 

We offer Free Shipping to most locations within the United States!

Additional fees or shipping restrictions may apply if you live in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands.

 

SHIPPING TIMES

All shipping times are estimates and should not be taken as a guarantee. We make sure our vendors know of new orders to get orders shipped out as soon as possible. With that being said, if a customer decides to cancel an order due to a shipment not arriving in the estimated time frame, customer is responsible for all associated shipping charges, fees, warehouse storage costs, and any other fees associated with the order. No Exceptions Apply.

Item Delivery Time = Order Processing Time + Package Shipping Time

➤ Processing Time: 1-3 Bussiness Days

➤ Shipping Time : 5-8 Business Days  (CA usually in 2-4 Business Days)

 

ORDER SHIPMENT

If your order is in stock and we process the charges to your credit card, it will ship within 3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@eyythung.com.

No Shipping outside the USA.

 

CHANGING ADDRESS

If an order has already been processed or shipped and you would like to change your address, we will do our best to accommodate your request, but cannot guarantee that the change will be successful. Please note that all address changes are subject to a delay. However, if our shipping company charges any additional fee for a change of address, that fee will be paid by the customer. No exceptions.

 

MISSING ITEMS

If you realize that there is a missing item in your shipment, please contact us immediately at (support@eyythung.com) and if there is indeed a missing item, please allow a few extra business days for the carrier to locate the missing item. If we are unable to locate the missing item, we will resend the item to you free of charge.

 

STOLEN PACKAGES FOR POSTAL DELIVERIES (FEDEX)

We are not responsible for stolen packages. If your shipment is marked as “delivered” by the postal carrier, you must file a claim with the postal carrier.

 

If you have questions, please contact us at support@eyythung.com